If you logged in to pay your Benbrook Water Authority bill this month and noticed a surprise credit, you are not alone.
Some residents are seeing a negative balance listed as an adjustment, often around $200. While the line item may not include much explanation, the reason is simple. It is your security deposit refund.
Customers who have paid their water bills on time for at least 18 consecutive months qualify to have their original deposit applied back to their account. Instead of sending a separate refund, the Water Authority credits the amount directly to the current bill.
For many households, that means a lower payment this month or even no payment at all, depending on usage.
If you have questions about your account, you can contact the Benbrook Water Authority directly through the City of Benbrook website at https://www.benbrook-tx.gov.
Sometimes a small line labeled adjustment turns out to be good news.
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